DELIVERY

After you make a purchase, you will receive a confirmation email.

The product is manufactured within 3-7 business days. Depending on the type of model and the load on the particular moment. For a longer lead time, I will inform you. 

When the order is ready, you will receive a message that you can pick it up at the workshop, or it will be delivered to the supplier (depending on your choice).

Delivery options:
  • Pick it up for free at NADA workshop in Riga, Jelgavas Street 23.
  • Latvian Post – 6,00 € (worldwide shipping)
  • Omniva (LV) – 2,00 €
  • Omniva (EE-LT) – 4,00 €

When choosing a delivery with Omniva, you must specify the address of the desired parcel machine at the time of placing the order. If you do not specify a particular parcel machine, the order will be sent to the parcel machine nearest to your address.

PAYMENT

At the time of order, you will be offered two payment methods.

Payment methods:
  • Invoice
  • Card payment
  • Bank payment

Invoice gives you the opportunity to pay for a purchase through any bank. A bill will be sent to you by e-mail. We will start manufacturing the item as soon as payment has been made.

By choosing a “Card payment” method you will be able to pay with a card. This method supports Mastercard, Visa, Maestro, and Visa Electron.

“Bank payment” method will automatically connect you to the bank of your choice in order to make a payment. The options are as follows: Citadele, Luminor, Swedbank, SEB, Coop Pank, Medicinos Bankas and Šiaulių bankas.

Payment by gift card:

Each gift card has its own unique code which you can enter at checkout, in the box “coupon code”. Your gift card value will be deducted from your purchase amount. A gift card must be redeemed at one time. The amount that is not redeemed will not be refunded back.

RETURNS

If you are not satisfied with the product you received, please contact me personally – info@nada.lv

The customer has the right to refund or exchange the product within 14 days from the date of purchase. Only unused goods in the original packaging are accepted for return. It is not possible to return a custom-made product (with parameters, colors, shapes specially adapted to the customer’s wishes), with the prior agreement of the buyer and the author.

All costs related to the return of the goods are covered by the customer, unless the product that did not match the order is returned, for example, if another product was shipped by mistake. Keep check with the shipping tracking number until the item has reached the NADA workshop.

If you choose to return the money, it will be transferred within 30 days to the account from which the payment was made.